Homeless Navigation Program

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Homelessness is a complex problem that goes beyond just not having a place to live. It is most often intrinsically tied to factors such as financial barriers, a shortage of affordable housing, mental health issues, and family conflicts. People who are homeless often have faced severe trauma, and experiencing homelessness itself is traumatizing. The combination of all of these circumstances can make it extremely difficult for individuals to navigate into secure and permanent housing. Helping homeless individuals means understanding these challenges and finding solutions that address both their immediate needs and the underlying systemic issues that may be causing and perpetuating their homelessness.


In 2020, the City of Wheat Ridge launched the Homeless Navigation Program to address the issue of rising rates of homelessness in the area. The Program joined the larger Jefferson County Homeless Navigation Collaborative, an initiative that brings together Homeless Navigators from municipalities in Jefferson County. This county-wide collaborative effort supports a cohesive and effective approach to coordinating care for those experiencing homelessness.


Subscribe to this page to stay updated on the Homeless Navigation Program!

Homelessness is a complex problem that goes beyond just not having a place to live. It is most often intrinsically tied to factors such as financial barriers, a shortage of affordable housing, mental health issues, and family conflicts. People who are homeless often have faced severe trauma, and experiencing homelessness itself is traumatizing. The combination of all of these circumstances can make it extremely difficult for individuals to navigate into secure and permanent housing. Helping homeless individuals means understanding these challenges and finding solutions that address both their immediate needs and the underlying systemic issues that may be causing and perpetuating their homelessness.


In 2020, the City of Wheat Ridge launched the Homeless Navigation Program to address the issue of rising rates of homelessness in the area. The Program joined the larger Jefferson County Homeless Navigation Collaborative, an initiative that brings together Homeless Navigators from municipalities in Jefferson County. This county-wide collaborative effort supports a cohesive and effective approach to coordinating care for those experiencing homelessness.


Subscribe to this page to stay updated on the Homeless Navigation Program!

  • Jefferson County’s Severe Weather Response for Unhoused Individuals this Winter

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    As temperatures begin to drop and winter weather rolls into Colorado, Jefferson County is intensifying efforts to ensure its unhoused residents are protected against the elements. Through a mix of emergency shelter options and support services, the county aims to provide safe, warm accommodations to everyone in need during the most severe weather conditions. Here’s a comprehensive look at how the Wheat Ridge Homeless Navigation Program has partnered with Jefferson County to respond to the needs of unhoused individuals this winter.


    Shelter Options for Individuals and Couples (Adult-Only Households)

    In collaboration with local organizations and churches, Jefferson County has coordinated shelter options at various sites throughout the area. Each shelter has unique capacity, forecast-based activation criteria, and policies allowing people to bring pets, recognizing the bond between individuals and their pets. These are the key shelter options available for single individuals and couples this winter:

    Motel Vouchers: Non-Shelter Option for Vulnerable Individuals

    Recognizing that some individuals are unable to access congregate shelters due to physical limitations, disabilities, or medical needs, Jefferson County is also offering a motel voucher program. These vouchers will be distributed to individuals who may have difficulty using traditional shelter options, ensuring they have access to a safe, warm environment. The Homeless Navigators across the municipalities of Jefferson County will oversee the distribution of these vouchers, working collaboratively to meet every need.

    Sheltering Option for Families (Households with At Least One Person Under the Age of 18)

    In recognition of the unique needs of families experiencing homelessness, Jefferson County has established a targeted response to provide safe shelter for families during the severe winter months. Families with minors are not eligible for the congregate shelters available to adult-only households. Instead, the County offers a motel voucher program, partnering with pre-designated motels to provide family-friendly accommodations.

    Eligibility: Households with at least one person under the age of 18
    Sheltering Mechanism: Motel vouchers, redeemable at specific motels partnered with the County
    Access Points for Vouchers:

    • Jeffco Human Services
    • The Action Center
    • School-based McKinney-Vento (Title 1) liaisons

    Activation Criteria: Motel vouchers for families will be available with an overnight forecast below 32°F with more than 1 inch of precipitation or temperatures below 20°F, with flexibility to activate in other cases when appropriate.

    To qualify, families must have a verified connection to Jefferson County, such as receiving public benefits, school enrollment, or recent residency in the area. Once sheltered in a motel, families will receive additional support from Jeffco Family Navigators, who provide wraparound services to address housing, health, and other critical needs during their stay.


    Wheat Ridge's Commitment to Safety and Support

    Through partnerships with community organizations, local governments, and dedicated resources like mobile units and motel vouchers, Jefferson County is taking a proactive approach to protect unhoused individuals this winter. This robust response underscores the county’s commitment to the well-being of all residents, especially the vulnerable, ensuring that everyone has a safe, dignified refuge during Colorado’s coldest months.

    If you encounter an individual outdoors during an instance of severe weather who needs help, please reach out to the Police Department's Non-Emergency line at (303) 237-2220, no matter the time of day or night. They will assist with transporting the individual to a warm and safe sheltering option.

    If you have any questions or concerns about sheltering options this severe weather season or would like more information about all actions being taken to ensure the safety of your unhoused neighbors, please feel free to reach out to the Homeless Navigation Program at homelessnavigator@ci.wheatridge.co.us.


    City Employees help the Homeless Navigators to assemble 100 winter supply outreach bags to for Wheat Ridge police to hand out to individuals in need.



  • Looking to help out in the community, but not sure where to start? This guide is a great place to begin learning about how you can volunteer with or donate to local agencies that are making a difference in Jefferson County.

    Share Looking to help out in the community, but not sure where to start? This guide is a great place to begin learning about how you can volunteer with or donate to local agencies that are making a difference in Jefferson County. on Facebook Share Looking to help out in the community, but not sure where to start? This guide is a great place to begin learning about how you can volunteer with or donate to local agencies that are making a difference in Jefferson County. on Twitter Share Looking to help out in the community, but not sure where to start? This guide is a great place to begin learning about how you can volunteer with or donate to local agencies that are making a difference in Jefferson County. on Linkedin Email Looking to help out in the community, but not sure where to start? This guide is a great place to begin learning about how you can volunteer with or donate to local agencies that are making a difference in Jefferson County. link

    Resource GuideResource Guide

  • Recent Grant Achievements

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    We are thrilled to announce the significant support our program has received through various grants in 2023 and 2024. These contributions of over $100,000 are pivotal in advancing our mission and expanding our impact.

    State of Colorado Department of Local Affairs (DOLA) Emergency Solutions Grant (2023) - $75,000

    In 2023, the Homeless Navigation Program was awarded $75,000 from the Emergency Solutions Grant (ESG). ESG is a program implemented by the U.S. Department of Housing and Urban Development and its primary aim is to help individuals and families quickly regain stability and work towards transitioning into permanent housing after experiencing a housing crisis or homelessness. We have been utilizing the $75,000 our program was awarded was by bolstering our street outreach efforts and bridge housing capacity. For street outreach, we have been stocking up on food, water, hygiene products and essential weather items (hats, gloves, socks, sunscreen, etc.) of good quality to hand out to individuals who primarily reside outside. For our clients, having basic needs met is a very important first step towards working towards long term goals such as stable housing, so we are very grateful to be able to help provide these items to our unhoused neighbors. The “bridge housing” aspect of the grant means that we are able to use ESG funding to stabilize unhoused individuals in hotels or motels who have received a permanent housing opportunity while they await their move-in date or for their housing paperwork to be finalized. This is important for the safety and stability of clients as they move through the sometimes lengthy transition into stable housing.

    Colorado Gives Foundation's Thriving Jeffco Responsive Grant (2023) - $25,000

    We were awarded $25,000 from the Colorado Gives Foundation via their Thriving JeffCo Grant. This grant aims to support organizations and projects that contribute to the well-being and prosperity of Jefferson County. So far, we have used this funding to purchase items for clients that fit their specific needs and desires to help them flourish once they have transitioned into a housing placement. Some examples include art supplies for a client who loves to create, and a cookware set for a client who shines in the kitchen!

    RTD Transit Assistance Grant Program (2024) - $1,432 (in-kind)

    The Homeless Navigation Program was awarded 520 bus tickets through an RTD grant, totaling $1432.00. Transportation is a critical barrier that many unhoused individuals face, and providing bus tickets significantly enhances their ability to connect with essential resources, make important appointments, and dependably arrive to work.

    These grants are a testament to the trust and confidence these organizations have in our mission. We are deeply grateful for their support in helping our program continue to make a positive impact on the community!


    Examples of summer outreach supplies purchased with ESG funding: snacks, electrolytes, sunscreen, cooling towels, and more!

  • How the Homeless Navigation Program Works

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    The Homeless and Housing Navigators aid individuals experiencing homelessness in a variety of ways, including ordering vital documents, searching for and applying for jobs, referrals to outside resources for specialized care, applying for housing, and more. They do not utilize a one-size-fits-all approach when working with unhoused clients; rather, the unique needs and goals of each individual is taken into consideration and customized action plans are created to develop a pathway to sustainable, long-term housing.


    Each week, the navigators spend time out in the community providing resources and assisting individuals who are experiencing housing crises. One example of this is weekly street outreach, in which the navigators travel to popular spots in which individuals congregate and provide survival items such as food, water, and protective clothing from the heat and cold. This also enables the navigators to build strong relationships and work towards the long-term goals of the individuals they encounter. Beyond street outreach, the navigators advocate for their clients in court, join them at important appointments, meet them in the community to apply for benefits and housing opportunities, and much more.


    The Program has provided assistance to over 260 individuals since it was launched in 2020, with 127 individuals (and counting!) placed into housing. Additionally, the Program has received over $100,000 in grant dollars, and donations (financial and in-kind) to support the success of this program.


    If you would like to support the work of the Homeless Navigation Program, you can donate directly through the Wheat Ridge Community Foundation: Donate (wheatridgefoundation.org)

  • Make a Donation

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    Your donation funds move-in kits, transportation and motel vouchers, housing deposits and hats, mittens and gloves. Donate online here.

    or

    Make checks payable to
    Wheat Ridge Foundation
    Attn: Wheat Ridge Homeless Navigator
    c/o Wheat Ridge Rec Center
    4005 Kipling St.
    Wheat Ridge, CO 80033


  • Results of the Survey

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    Thank you to all those Wheat Ridge residents who took a recent survey about Homelessness. Here are the results and ways in which you can continue the conversation as we work to address this very complex issue.

    Drawing from your own perspectives and experiences, choose the statement that you most agree with:


    If you agree that the City should be involved in homelessness, what should that role look like? Select all that apply


    Should the City work with regional partners to create a facility where homeless residents could live and receive education, mental health support, and other resources?


    If yes or maybe would you support this facility in your neighborhood?

    A city/county collaborative in Jefferson County has created a proposal to develop two housing navigation centers to help to serve and support residents experiencing a housing crisis in Jefferson County. While the proposal is still in a very early stage of development, the tentative plan is to open a center in north Jeffco and one in central Jeffco. Each location would include a Housing Navigation drop-in resource center, up to 50 bridge housing beds, 35 units of workforce housing, and 40 units of perm anent supportive housing. The centers would provide residents of Jefferson County who are experiencing a housing crisis with an efficient, one-stop service center.

    Finally, survey respondents ranked the priorities for how they would like to see the City spend its resources. Those priorities were identified in order as 1) Mental Health, 2) Food Security, and 3) Drug Use/Misuse 4) Employment, 5) Sheltering, 6) Health, 7) Permanent Housing and 8) Education. We believe our community has more ideas to share on these topics and we are gathering that input on What’s Up Wheat Ridge in the Ideas section. (link)

    This is a complex issue and many respondents expressed strong opinions about how homelessness should be addressed. For some respondents, solutions lie with a more comprehensive focus by local agencies whose mission is to provide food, shelter, mental health services and drug intervention programs. We’d welcome your additional input on the Ideas Section of What’s Up Wheat Ridge. Some respondents indicated that they are willing to offer time, talent and financial support to local organizations already working toward solutions. We invite you to contact Localworks to volunteer for upcoming trash clean up days (weareLocalworks.com), donate items or funds to local organizations (List of Resources).

    As Wheat Ridge City Council continues to review the direction our efforts to address Homelessness will take in Wheat Ridge, we will continue to share information on the City’s website, social media, in the quarterly Connections newsletter, and in our monthly enewsletter Mayor’s Matters (subscribe link).

  • City Activities and Response

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    City Council has prioritized homelessness as a top priority in their strategic plan. Therefore, actions to address issues associated with homelessness will be a focus over the next two years. The work is ongoing to address this very complex issue and here are some of the plans we have underway:

    • Staffing for this spring/summer:
      • Two School Resource Officers and an additional police officer will be working with Crime Prevention Officer Brian Gross as a dedicated homeless team this summer; two park rangers and potentially a third, will provide extra duty on the Greenbelt; the Crash and Traffic Team will move any unallocated time to I-70/Kipling this summer; the City is applying for grants for additional overtime funding to focus on homelessness issues
      • Parks will be hiring additional seasonal staff who are trained and skilled in biohazard cleanups
        • Monthly cleanups are currently scheduled with CDOT; however this may increase to twice a month during the summer if CDOT staff is available.
        • The City is hiring a contractor for twice monthly clean ups in troubled areas to supplement what is already being done by City staff – that contract will start in late May
        • Both Localworks and the Wheat Ridge Chamber of Commerce are coordinating volunteer cleanups. Please see the “Key Dates” section for information.
        • The City will conduct regular assessments on public property, including the Wheat Ridge Greenbelt, and campers will be notified prior to any cleanup. Resources will be provided and assistance from the Homeless Navigator will also be offered.
        • The City street sweeping public rights of way, especially I-70/Kipling and 38th and Wadsworth, weekly
        • The City and CDOT are exploring landscape design options for the four corners at I-70/Kipling to discourage camping
        • The City is contributing more than $200,000 this year to area non-profits and agencies that assist with homelessness, mental health, addiction and family services. In addition, the City will receive additional stimulus funding from Congress through the American Rescue Plan Act which can partly be used to address homelessness issues. Other programs and services to support homelessness such as short-term and long-term housing needs will also be reviewed.
        • City Council has and is continuing to work on the legislative efforts to address issues associated with homelessness
          • In January City Council passed ordinances concerning trespassing and the illegal removal or defacing of notices on public property
          • On May 17, 2021 City Council will be discussing two new potential ordinances concerning pedestrians hindering the flow of traffic and pedestrian use of center medians on roadways
          • Staff is currently working with the City Attorney to draft new legislation to require motels to obtain a separate license to operate and to meet certain standards to remain in compliance with that license
          • Staff is also considering legislation to regulate motels that are operating as extended stay motels without the proper facilities or amenities to do so safely.

    Staff will be providing regular updates to City Council and during public council meetings. Please check the “Key Dates” section and the City website calendar for more information. Members of the public are encouraged to tune in to these meetings to learn more and to continue to provide input. Additionally, an internal Homeless Working Group of City staff from across all departments of the City (Public Works, Communications, Parks and Recreation, the Police Department, the Homeless Navigator, and the City Manager’s Office) meets on a regular basis to coordinate local efforts to address homelessness issues




  • Why is addressing homelessness so complex?

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    supporting image

    The Concept Map graphic illustrates the complexity of Homelessness. At the center are those experiencing homelessness with connecting lines to the agencies who are tasked with responding or providing resources as well as the contributing factors that may provide barriers to finding a pathway out. In order to effectively collaborate on finding solutions, it’s important to first gain an understanding of the issue and ongoing local, county and regional efforts to provide services and support.

    Homelessness is a complex issue and can’t be solved with a single approach. The concept map provides an illustration of some of the more significant issues and agencies who are working together with the community to find solutions to homelessness.

    City/Local Governments

    The City is addressing homelessness with a coordinated, comprehensive approach including the Police, Public Works, and Parks Departments. Some of the specific approaches include regular clean up and trash removal in locations where people experiencing homelessness gather; street sweeping in these areas on a weekly basis; regular cleaning of City-owned bus shelters by a specially-trained and equipped service contractor, and removal of graffiti on City-owned property. Large homeless camps are occasionally reported to the police department and staff work together to determine the best approach for clean-up. Camps sometimes contain biological and other potential hazards so training and the right protective equipment are critical for volunteer groups wishing to assist with cleanup efforts. The City sometimes also uses contracted clean-up crews who are called in to manage the work.

    County

    The City is also collaborating with Jefferson County and other county municipalities to build regional partnerships in order to assist an ever-increasing number of people experiencing homelessness. Jefferson County has developed a Homeless Navigator Program in partnership with several cities. Homeless Navigators work with individuals experiencing homelessness to create goals and a plan of action to exit homelessness, as well as facilitate and support efforts to obtain resources and services.

    Mental Health

    Mental illness and related conditions are a significant factor for many who are experiencing homelessness. Jefferson County has created a Co-Responder program under the leadership of the Jefferson Center, and in partnership with local police agencies, to embed mental health professionals with law enforcement. Co-Responders are trained to quickly recognize mental health issues and help officers de-escalate situations. Currently regional and county mental health resources are limited due to resources and budgetary concerns, however.

    Legislation

    Focus from a legislative standpoint is also critical in efforts to address homelessness. Federal protections extend to freedom of speech and access to public rights of way; however local ordinances have helped provide guidance for municipalities and law enforcement.

    Food Insecurity, Education, Substance Use/Misuse

    Unless people’s basic needs are met such as having access to food and shelter, other concerns including substance use or misuse and mental health become less of a priority while in fact could be significant barriers to a pathway out of homelessness. To address homelessness effectively communities must find ways to approach more holistically by providing access to food, clothing, training/education, and services regarding substance use and mental health counseling and treatment.

    Community Involvement

    Community volunteers attempt to assist those experiencing homelessness by providing food, clothing and by joining community clean-up efforts. These efforts are only short-term measures and to be effective must be incorporated into an overall approach for finding solutions to homelessness.

  • Heading Home

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    Heading Home is a collaboration of individuals, public service, and faith-based organizations from the community determined to end homelessness in Jefferson County. Heading Home is a subcommittee of Jeffco Connections (JC), whose mission is "to establish a collaborative leadership that promotes accountable, efficient, cost-effective, and coordinated systems, in an effort to increase the health and well-being of children, youth, and families in Jefferson County." JC has charged Heading Home with the task of developing an Action plan that addresses homelessness in Jefferson County.

    The vision of Heading Home is to create a systemic response in Jefferson County, Colorado that prevents and ends homelessness whenever possible, and when it cannot be prevented, ensures it is a rare, brief and one-time experience.

    The City of Wheat Ridge is an active member of Heading Home.

    Learn more about Heading Home here: https://www.headinghomejeffco.com/

  • Built For Zero

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    Built for Zero is a methodology, a movement, and proof of what is possible. The movement is made up of more than 80 cities and counties that have committed to measurably ending homelessness, one population at a time. Using data, these communities have changed how local homeless response systems work and the impact they can achieve.

    Fourteen of those communities have ended homelessness for a population by reaching a standard called functional zero. More than half of those cities and counties have achieved reductions in the number of people experiencing chronic and veteran homelessness.

    Together, they are proving that moral courage, data-driven thinking, and a system-wide approach can build a future where homelessness is rare overall and brief when it occurs.

    The Regional Convening on Homelessness in the Denver metro area occurred March 18, 2021. The conversation focused on the role of local planning coordinated at a regional level on homelessness and maximizing resources. It also unveiled the Built for Zero framework as part of a regional effort to create reductions in homelessness. Jefferson County has made significant progress in standing up a Homeless Coordination Teams of which the City of Wheat Ridge is an active member. View the slide deck from the Regional Convening on Homelessness here: https://bit.ly/3lGqvdm

    See the State of Homelessness Report for Metro-Denver here: https://www.mdhi.org/blog/annual-state-of-homelessness-released-1

    Learn more about how Built For Zero works and how to get involved: https://www.joinbuiltforzero.org/


Page last updated: 06 Nov 2024, 10:07 AM